Category

Description

• Bachelors degree in Business
• MBA would be an added benefit.
• Experience in Pharmacy operations or drug manufacturing an added benefit.

• Proven experience as COO or relevant role in Retail Chain Operations (minimum of 8 years)
• International Retail Company Operations experience preferred
• Understanding of and or experience in business functions such as Retail Chain Operations and supporting central functions such as IT, Procurement, Logistics, HR, Finance, Marketing, business development
• Demonstrable competency in strategic planning and business development.
• Working knowledge of data analysis and performance/operation metrics.
• Working knowledge of IT/Business infrastructure and MS Office.
• Outstanding organisational and leadership abilities.
• Excellent interpersonal and communication skills.
• Aptitude in decision-making and problem-solving.
• MBA is a plus.

• Implement business strategies, plans and procedures in managing fast growing, international standard pharmacy chain.
• Grow the top line of the business with appropriate marketing and building partnerships, and by ensuring the pharmacies provide excellent customer service to build a loyal client base. Improve the bottom line by ensuring all operations run efficiently and effectively at all times.
• Assist the CEO in developing and building the platform for enhanced, highly scalable, multi-site operations.
• Execute and maintain financial, operational and customer service success of the chain.
• Preparing and maintaining internal Standard Operating Procedures.
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Implement appropriate systems and controls to achieve the objectives and minimise fraud.
• Oversee daily operations of the company and the work of executives (Procurement, IT, Sales/Retail Outlet Operations, Logistics)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analysing and interpreting data and metrics
• Participate in expansion activities (investments, corporate alliances etc.)
• Manage relationships with partners/vendors, all other stakeholders
• Ensure timely reporting of monthly results to the Board.
• Report on results and operations at quarterly Board meetings.

• Commensurate to Skill level, history of successful performance and leadership experience.

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