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Your Tasks Proactively and simultaneously manage multiple (5+) generic and new chemical entity (NCE) drug substance manufacturing projects at Bachem Americas for non-GMP, clinical and commercial GMP use Ensure that project deliverables and timelines are met as stipulated in customer purchase orders and agreements/contracts (Non-Disclosure Agreement, Master Supply Agreement, Quality Agreement, Developmental Agreement, Statement of Work) Once project is completed, perform closing activities such as shipping, storage, and invoicing of product Interface with project management functions at other Bachem manufacturing sites (Vista, CA and Bubendorf, Switzerland) to track progress of projects ordered within the Americas Consistently communicate timely and project progress updates and/or issues to customers via email and teleconferences Effectively manage customer review, approval and delivery (where applicable) of manufacturing-related documents (batch records, analytical method and validation protocols/reports, CofA’s, and release specifications) Facilitate in project-related discussions both internally and externally and generate meeting notes and action items Serve as liaison between customer contacts and technical staff at Bachem manufacturing sites Provide feedback internally on project-related proposal requests as needed Update Enterprise Resource Planning (ERP) and CRM software to reflect real-time project status/requirements Schedule, organize, and document customer visits (technical and quality/audit-related) to manufacturing sites Collaborate with Contract Manager to ensure the feasibility of compliance within all contracts and agreements Maintain close communication with Sales Team to ensure they are kept informed on project interactions with customers Communicate monthly project status, closing, and financials to Bachem upper management Participate in sales process whenever needed Assist/train sales force and other key personnel in manufacturing capabilities and associated services Special projects will be assigned on occasion Travel may be required as business demands dictate Your Profile Minimum B.S. in Science (Chemistry, Biochemistry, Biology or similar) field 3-5 years pharm/biotech experience 1-3 years of project management experience 1-2 years in customer-facing role, such as Sales, consulting, or Project Management in the pharma, biotech or medical device industry Ability to understand financial aspects of customer accounts (Payment terms, pre-payment requirements, forecasting) Excellent computer skills, especially MS Office, CRM (Salesforce), Master Control, Document-sharing (SharePoint, ShareFile), ERP (SAP, Lawson M3), Online and video-conferencing meetings (WebEx); MS Project Excellent written and oral communication skills Ability to effectively organize, multitask, and work in a fast-paced, deadline driven work environment

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