Category

Description

Responsibilities

• Directly manage a team of Account Managers covering all accounts in the appointed region and potentially other personnel including Inside Sales and Pre-Sales Employees.
• Develop and manage the sales force through frequent and direct engagement of the team, individually and collectively, with a strong emphasis on establishing expectations and priorities to ensure individual and team success.
• Coach individual Account Managers on effective use of internal systems including CRM, achieving annual software license sales goals, maintaining an active and healthy pipeline, and managing all aspects of their accounts such that on-going maintenance and services revenues are collected.
• Assist Account Managers with the development and on-going maintenance of overall Territory plans and individual Account Plans.
• Ensure that individuals effectively utilize a wealth of centralized company resources available to help them to be successful.
• Engage directly with customers, both existing and new, ensuring that OSIsoft develops and maintains a broad and deep set of relationships, upon which our success is dependent.
• Establish and maintain relationships and develop sponsorship with key management and decision makers within customer organizations.
• Working with the VP of the Theater and the Director of Marketing and Partners, coordinate marketing, partner and business development activities for the region such as industry events and regional seminars.
• Expedite resolution of key customer complaints and problems. Assure that customers are provided/satisfied with complex technical application assistance.
• Leverage OSIsoft global alliances (e.g., Microsoft, SAP, IBM, Accenture) and local partner relationships that can positively influence the purchase of OSIsoft products and services on projects in territory and worldwide.
• Develop and maintain a sufficient knowledge of OSIsoft

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