Mark*************

Registered Nurse/ Customer Service Representative

  • United States 
  • Graduation: Bachelor of Science in Nursing (BSN) Our Lady of Fatima University.

  • Hourly / Daily / Monthly Rates: N/A

  • Languages: German(Native or Bilingual)

  • Last Update: 22.05.2019 at 06:17

Job Type
Full Time
Availability
Available
Country
United States

Skills

Dear Hiring Manager,

As a Registered Nurse with 8 years of experience,I believe that I am well suited for any job position in a hospital setting.

Before I became a Registered Nurse, I started from the bottom working as a Nursing attendant and worked hand in hand with RN\\\'s to serve patients. With this I am well aware of the foundations in practicing safety in every tasks that I do. Being in this field for quite a number of years taught me on how to be people-oriented and compassionate. In stressful situations, I developed to demonstrate empathy for patients and work cooperatively to develop a plan the patient is likely to follow from admission to discharge.

Being a Staff Nurse with vast hospital and clinical experience at Emergency Room, Intensive Care Unit (ICU), Medical, Surgical, Geriatrics and Pediatrics, I had gained a thorough understanding and mastery of skills required for this job such as how the system works and determining the needs of patients. I also attend annual workshops and seminars to hone my skills and to update myself on new trends in medical field I am also a Charge Nurse for about 4 years showing my managerial and leadership skills when I am entitled to. I have also developed a suitable ability to work in pressure and commended for having the nature to create an admirable working environment with my fellow nurses, doctors and patients

I would appreciate being given the opportunity to sit down with you to go over my application and discuss your needs. I am very enthusiastic to work at your agency and impart my knowledge and skills. Thank you for your considering my application. Sincerely,

Mark Ross Mendoza RN

Jul 2011 – Feb 2019

Mark Ross Mendoza RN

Portofino Circle, Cypress, CA 90630

714-***-**** ac89xl@r.postjobfree.com

8 years of nursing experience with strong conclusive background in Medical, Surgical, Geriatrics, Pediatrics, Medical ICU and Emergency Room. Demonstrates critical thinking skills in decision-making as a charge nurse. Performs with ease and with composure even in hustling hospital environment. With vast experience in communicating with different professionals especially in hospital setting. Has a thorough knowledge on diseases and illnesses and what course of action and plan of care is best to meet patients needs. License

Registered Nurse – Texas RN#876456, expires 02/21

Key Qualifications

Generally ensures plan of care to the patient is followed from admission to discharge.

Works hand in hand with the health care team to formulate short and long term discharge plan

Experienced in delegating tasks to fellow nurses (4-6 RN\\\'s).

Competent in handling large number of patients (20-30 patients in 1 unit).

Skilled and comfortable working in different areas on the hospital.

Trustworthy with amiable personality that produces harmonious professional setting with the health care team.

Work Experience

Registered Nurse – Staff Nurse/ Charge Nurse

Metropolitan Medical Center, Manila, Philippines

Responsible for patient management from admission to discharge.

Delegate the shift\\\'s tasks to all of the nurses in the unit and coordinates with physicians who need assistance.

Ensures efficient and coordinated flow of patients needs, makes referrals and serves as a resource person of information.

Collaborates with health care team, patient and family to proactively develop and implement a safe and appropriate discharge plan.

Guides the patient and the family with the decision making in the services and facilities they need upon discharge

Administers medications and chemotherapy drugs, IV insertion, tracheostomy tube, nasogastric insertion, foley catheter insertion, assists in intubation, operate mechanical ventilator and defibrillator, use of ECG. Jan 2011 – Jun 2011

Jan 2010 – October 2010

Aug 2007 – December 2007

October 2009

Nursing Attendant/ Steward

Metropolitan Medical Center, Manila, Philippines

Receives patient upon arrival in the hospital and moves them to the transport of choice (wheelchair, stretcher, bed) safely and smoothly.

In first contact with patients upon arrival in the ER and performs initial (basic) assessment when entitled to.

In charge in assisting patients to accomplish ancillary procedures in the hospital.

Takes vital signs, sends specimen, convey and moves patients documents and hospital records to different departments

SITEL – Dow Jones/ The Wall Street Journal

Customer Service Representative – Ortigas City, Philippines

Receive calls from USA/CANADA

Demonstrates outstanding problem-solving and active listening skills – able to diffuse difficult customer situations with tact and ease

Candidate for promotion as a Mentor for consistently meeting/ exceeding manager\\\'s expectation

RACISCOR

Liaison Officer – Manila City, Philippines

Communicates with engineers and GSIS employees to facilitate project design, proposals and blueprints

Handles payroll of employees

Education

Bachelor of Science in Nursing (BSN)

Our Lady of Fatima University

Certifications

BLS; Basic Life Support (AHA) – CPR Training Center Alhambra; 04/2019-04/2021 E-card Code: 195*********

ACLS; Advanced Cardio Vascular Support (AHA) – Philippines Children Medical Center; 06/2015-06/2017

IV training program in the Philippines

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