JACO********
Customer Service Security Officer
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United States
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Graduation:
Northern Virginia Community College – Annandale, VA Completed course ITN-106.
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Hourly / Daily / Monthly Rates:
N/A
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Languages:
German(Native or Bilingual)
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Last Update:
24.05.2019 at 06:23
Skills
Professional Summary
Student looking to expand technical skills and be immersed in daily challenges involving key decision making to create a positive contribution. Skills
• Microsoft Office Specialist
• Proficient in Norton Antivirus
software
• Well versed in TCP/IP and WAN
• Proficient in HTML, HTTP, Java
• Knowledgeable in Mac/Linux
systems
• PC building experience
• Customer service expert
• Skilled multi-tasker
• Fast learner
• Analytical and critical thinker
Work History
Security Officer, 01/2018 to 10/2018
Securitas Security Services USA Inc. – Ashburn, VA
• Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
• Denied entrance to the building to unauthorized persons.
• Monitored and authorized entrance and departure of employees and visitors.
• Used Lenel System to monitor alarms, control CCTV cameras, audit badge entries.
• Communicate with data center technicians when errors occur.
• Worked in SOC and NOC to observe and report issues.
• Monitored and reported suspicious activities to local authorities.
• Escorted clients to computer rooms, MMR\'s, and POE\'s
• Maintained accurate and detailed logs of all events that occurred during each shift.
• Responded to calls in both routine and emergency situations. Teacher, 05/2016 to 08/2018
KinderCare at Oath – Dulles, VA
• Supported other teachers with extra-curricular activities.
• Participated in student recruiting sessions and other marketing efforts that required teacher representation.
• Pursued professional development continually by attending educational conferences and teacher training workshops.
• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Encouraged students with special academic interests to fully pursue those subjects.
• Created lesson plans and scheduled each day to promote maximum student learning and enrichment.
• Supported students and parents with strategies for success in a virtual environment and assisted with assignments and projects.
Education
Northern Virginia Community College – Annandale, VA Completed course ITN-106, equivalent to A 220-902 A.A.S. Cybersecurity (Expected Summer 2019)
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