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Job descriptionDevelop the service business from 6 mio to 20 mio within 3 yearsBuild service excellence within LaetusDefine offering for remote service as well as field service from problem fixing, via spare/wear/supplies to consultative servicesDrive change management within existing team from installation business to proactive lead generation service and therefore highly skilled people leader to develop team membersListen to various stakeholders (e.g., customers, Sales) and generate actionable insightsMonitor customer loyalty and assess how to sustain at-risk accountsRetain business of preventive maintenance businessLead big SLA contractsLead big maintenance contractsBusiness development experienceTrack record in change managementSuccessfully deliver results while quickly adapting to changing priorities and unforeseen challengesProven understanding in next generation services (preventative to predictive to consultative)

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