Category

Description

Responsibilities

• Understand company and business strategies and challenges

• Partner with commercial business groups and functions, particularly sales and service business counterparts

• Capture business requirements, propose, evaluate and deploy business solutions and system platforms to meet business needs and drive business growth.

• Support current local applications/systems by collaborating with the support teams as well as business counter parts.

• Understand and analyze existing business processes, identify gaps between system and user processes, find issues and opportunities.

• Propose opportunities of process improvement and system enhancements.

• Consult for current local applications/systems and develop and deliver system solutions to improve business efficiency and productivity.

• Work and coordinate with global IT teams and regional offshore support and development teams to review and resolve system issues in a timely and quick manner to minimize business impact and maintain system availability and reliability.

• Develop and manage good relationships with user groups and all stakeholders, establish and maintain relationships with key customer accounts and vendors

• Document business processes, system technical specs and solutions, and project requirements, share with and present to users in an effective and easy-to-understand way.

Minimum Qualifications

• Bachelor

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