POSITION SUMMARY:
Under general supervision of the Strategic Meeting Management, responsible
for managing the company’s meetings, conventions and events. Responsibilities
also include acting as liaison to internal and external customers, managing all
logistical aspects of meeting.
PRIMARY DUTIES AND RESPONSIBILITIES:
Solutions AnalysisAnalyzes specified problems and issues to find the best
technical and/or professional solutions.
Policy Development & ImplementationDevelops procedures for area of
expertise with guidance from senior colleagues, then monitors implementation of
those procedures within the organization.
Operational ManagementProvides operational support services and sometimes
acts as first-line supervisors of a transactional operations area while using
existing systems and protocols.
Logistics / ArrangementsArranges venues, equipment, catering,
accommodation and travel for complex events involving multiple participants
arriving from various locations.
Leadership and DirectionDelivers outcomes by managing others and working
within established systems.
Building CapabilityBuilds own capabilities and develops the capabilities
of direct reports by working within existing development framework; provides
specialized training or coaching in area of expertise to others throughout the
organization.
Budgeting & CostingTakes responsibility for delivering a prescribed
budget for own area of the organization and/or conducts complex analyses on
budget progress in other areas while working within established systems.
Client & Customer Management (External)Manages relationships with
small clients to ensure their needs are met while supporting senior colleagues
in managing more important client and customer relationships.
Contract ManagementManages and delivers required outcomes for a portfolio
of contracts and negotiates service level agreements while planning,
coordinating and supervising activities related to major contracts.
External CommunicationsDevelops and/or delivers a plan for significant
aspects of external communications with guidance from senior colleagues.
Financial Management & ControlDelivers prescribed outcomes for a
designated area of financial control by working within established
systems.Improvement / InnovationIdentifies shortcomings in existing
processes, systems and procedures, then uses established change management
programs to deliver prescribed outcomes and/or provide support services.
Internal CommunicationsDevelops and/or delivers a plan for significant
aspects of internal communications with guidance from senior colleagues.
Project ManagementManages and delivers required outcomes for a portfolio
of projects while reporting to senior colleagues.
Strategic PlanningDevelops and/or delivers elements of a strategic
planning system with guidance from senior colleagues.
Behavioral SkillsResourcefulnessSecures and deploys resources
effectively and efficiently. For example, leverages team resources well to
accomplish the team's goals. Holds others accountable for conserving resources.
Manages work across multiple projects or work streams to ensure that expected
progress is made.
Self-developmentActively seeks new ways to grow and be challenged using
both formal and informal development channels. For example, demonstrates a
strong commitment to development by regularly practicing and applying new
knowledge and skills; is quick to share new learning with others. Creates a
thorough, detailed development plan.
Manages conflictHandles conflict situations effectively, with a minimum
of noise. For example, skillfully draws upon a wide range of perspectives in
order to find optimal solutions to challenging situations. Actively identifies
areas of agreement, builds solid consensus around them, and leverages these to
resolve disagreements.
Drives resultsConsistently achieves results, even under tough
circumstances. For example, regularly pushes self to achieve outstanding
outcomes; consistently establishes bold goals for own performance; is passionate
about excellent results and significant contributions. Shows great tenacity to
complete goals/initiatives in a timely way.
Demonstrates self-awarenessUses a combination of feedback and reflection
to gain productive insight into personal strengths and weaknesses. For example,
seeks and reflects on feedback; actively integrates and applies key insights to
enhance effectiveness. Clearly understands own impact on others and willingly
makes adjustments when needed.
Decision qualityMakes good and timely decisions that keep the
organization moving forward. For example, consistently demonstrates strong
judgment; may be sought out by others for expertise and guidance. Takes smart,
independent action in urgent and non-routine situations, knows when to escalate
for others' involvement.
Customer focusBuilds strong customer relationships and delivers
customer-centric solutions. For example, digs deeply into customer feedback and
drives the innovations that can enable the organization to better meet
customers' future needs. Frequently adjusts approach to ensure customer needs
are met and to improve service.Cultivates innovationCreates new and
better ways for the organization to be successful. For example, offers creative
ideas, finds unique connections between previously unrelated elements. Actively
encourages and supports others' creativity; builds upon and strengthens new
solutions in a positive and collaborative manner.
Being resilientRebounds from setbacks and adversity when facing difficult
situations. For example, has excellent composure and professionalism, even in
very difficult situations; acts as a steadying force or role model for others.
Skillfully overcomes obstacles, learns from failures, and uses these lessons to
improve subsequent efforts.
Action orientedTakes on new opportunities and tough challenges with a
sense of urgency, high energy, and enthusiasm. For example, takes immediate,
decisive, independent action to resolve issues or problems. Persists as needed.
Quickly and consistently identifies and pursues beneficial new
opportunities.
Strategic mindsetSees ahead to future possibilities and translates them
into breakthrough strategies. For example, knows what to prioritize for the
greatest strategic impact on the organization. Takes industry and market trends
into account in decisions. Explores possibilities that may impact the team or
organization in the future.
Manages complexityMakes sense of complex, high quantity, and sometimes
contradictory information to effectively solve problems. For example,
consistently looks at complex issues from many angles; obtains a rich and deep
understanding; swiftly cuts to the core issue; skillfully separates root causes
from symptoms.
Financial acumenInterprets and applies key financial indicators to make
better business decisions. For example, determines and estimates the main direct
and indirect costs; makes generally appropriate decisions regarding
expenditures. Studies financial and quantitative information; uses data to
improve performance.
Business insightApplies knowledge of business and the marketplace to
advance the organization's goals. For example, clearly understands how own
activities relate to critical business drivers. Monitors business news and
market changes for impact on the business or on own expertise area; uses this to
shape decisions.
CollaboratesBuilds partnerships and works collaboratively with others to
meet shared objectives. For example, enlists a range of stakeholders to add
value; ensures they are well informed and surprises are avoided. Confronts and
challenges "us vs. them"; shows strong appreciation for others' efforts toward
shared goals.
Communicates effectivelyDevelops and delivers multi-mode communications
that convey a clear understanding of the unique needs of different audiences.
For example, tailors communication content and style to the needs of others.
Pays attention to others' input and perspectives, asks questions, and summarizes
to confirm understanding.
Ensures accountabilityHolds self and others accountable to meet
commitments. For example, measures and tracks team's and own performance, and
helps the team learn from success, failure, and feedback. Adheres to, and
enforces, goals, policies, and procedures.Optimizes work
processesKnows the most effective and efficient processes to get things
done, with a focus on continuous improvement. For example, pursues, explores,
and develops ways to ensure own work is as effective as possible within all
relevant processes. Shares an analysis of process problems with stakeholders;
discusses how to resolve the issue.
Plans and alignsPlans and prioritizes work to meet commitments aligned
with organizational goals. For example, stays focused on plans and improvises in
response to changes, including risks and contingencies. Aligns own team's work
with other workgroups'. Looks ahead to determine and obtain needed resources to
complete plans.
Technical SkillsComputer skillsIndependently supports business
processes with comprehensive understanding and effective use of standard office
equipment and standard software packages, while also providing guidance and
training to others.
Policy and RegulationWorks independently and provides guidance and
training to others while interpreting and applying comprehensive knowledge of
laws, regulations and policies in area of expertise.
Action PlanningUses comprehensive knowledge and skills to work
independently while providing guidance and training to others on developing
appropriate plans or performing necessary actions based on recommendations and
requirements.
Contract ManagementApplies comprehensive knowledge to independently
supervise the construction of assigned properties according to instructions,
while providing guidance and training to others.
Costing and BudgetingUses comprehensive knowledge and skills to work
independently on costing, budgeting and finance tasks while providing guidance
and training to others.
Data Collection and analysisWorks independently and provides guidance and
training to others on analyzing data trends for use in reports to help guide
decision making.
NegotiationUses comprehensive knowledge and skills to negotiate
independently while providing guidance and training to others on how to help the
organization by obtaining consensus between two or more internal or external
parties who may have different interests.
Planning and OrganizingUses expertise to act as organizational authority
on planning, organizing, prioritizing and overseeing activities to efficiently
meet business objectives.
Policy and proceduresUses comprehensive knowledge and skills to work
independently while providing guidance and training to others on developing,
monitoring, interpreting and understanding policies and procedures, while making
sure they match organizational strategies and objectives.
Project ManagementUses comprehensive knowledge and skills to work
independently while guiding and training others on managing projects and/or
programs within desired cost, time and quality parameters.
Verbal CommunicationApplies comprehensive knowledge to act independently
while providing guidance and training to others on using clear and effective
verbal communications skills to express ideas, request actions and formulate
plans or policies.
What your background should look like (minimum qualifications)
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
General EducationUniversity (First degree)
MINIMUM SKILLS, KNOWLEDGE AND ABILITY
REQUIREMENTS:
Substantial general work experience together with comprehensive job related
experience in own area of expertise to fully competent level. (Over 6 years to
10 years)
Managerial ExperienceExperience of planning and managing resources to
deliver predetermined objectives as specified by more senior managers (Over 3
years to 6 years)
What AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
- Healthcare for associates and eligible dependents, same-sex and domestic partners
- Paid time off, including vacations and holidays
- Paid volunteer time off
- Life insurance and disability protection
- Pet insurance
- Employee Stock Purchase Program
- Retirement benefits and more…
Seniority Level
Mid-Senior level
Industry
- Information Technology & Services
- Financial Services
- Hospital & Health Care
Employment Type
Full-time
Job Functions
- Other