Skills

OBJECTIVE

To obtain a challenging position that will allow me to utilize my functional, technical, organizational and extensive experience

in information technology. To help bring about process improvements, use resources more efficiently, and decrease risks to the

environment.

SUMMARY OF QUALIFICATIONS

Self motivated; able to set effective priorities and implement strategic plans to achieve goals and meet operational deadlines.

Works independently and/or in a team environment. Possess strong technical and problem solving skills. Adapt easily to new

concepts and responsibilities.

TECHNICAL SKILLS

Software: HP Service Manager, MS Office 2010/2003/2000/97, WordPerfect, Microsoft SNA, Symantec Antivirus, McAfee

Antivirus, Lotus Notes, Microsoft Exchange 2003/5.5, Citrix Metaframe XP, HP Insight Manager, Hyena, Microsoft Lync,

SonicWall ViewPoint, Cisco Network Assistant, KnowledgeLink, SmartStation 2.0,VersionOne, Rational ClearQuest, ACMS,

Remedy, ServiceNow, SharePoint, Jenkins Operations Center, Confluence, and JIRA.

Hardware: PC, MAC, CDROM, OCM, DSUCSU, AS400, mobile devices, laptop, printer, modem, scanner, digitizer, router, hub and switch.

Operating Systems: Windows Server 2003/Active Directory, Windows 2000, Windows NT, Windows 7/XP/98/95, and Tru64 UNIX 5.1B.

EXPERIENCE

RELEASE MANAGER

Summit Information Solutions, Inc @ Federal Reserve Bank of Richmond, Richmond, VA (October 2017

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